Window Cleaning Solutions: Answers to Your Frequently Asked Questions

FAQ's

From Residential to Commercial projects, we’re committed to transparency and excellence in every aspect of our service. Explore our FAQ section to discover why we’re the preferred choice for sparkling, streak-free windows.

FAQ

We make this process as painless as possible. We will remove all screens, furniture or fixtures that may be in front of the windows. Please just take down fragile or breakable items from in front of windows or off dressers in front of the windows.

For projects that just have outside window cleaning done, it is not necessary for you to be home unless there are screens that come out from the inside. We may have to come inside the house to remove the screens from those windows and then come back in after completion to reinstall the window screens. 

We love pets and children often love to watch us work! Our window cleaning solution is non toxic and safe for all animals and humans.

We are fully insured up to 2 million per occurrence.

We try to work our schedules around inclement weather, but there are times that it is necessary to complete a project even though there may be weather. We offer a 48 hour weather guarantee. If weather of any kind dirties your project after our cleaning we will come back and fix that free of charge. If you prefer us to only clean on a day that is clear we are more than happy to accomodate. 

Yes, all residential window sills and tracks are included when we clean inside and outside. For outside services we clean just the outside portion of the track and sill. 

The time it takes varies greatly depending on how large and dirty each project is. We offer free on site estimates to ensure we accurately project how long your project will take. Our scheduling manager will confirm that time frame when booking your appointment. We have very flexible scheduling and are able to accommodate most time frames.

Chandeliers are cleaned in place and by hand. We do not use drip dry solutions that leave a mess on your floor and streaky results. Every crystal is cleaned by hand to ensure a uniform crisp clean appearance. 

Power Washing / Soft Washing

We make this process as painless as possible. We will remove all screens, furniture or fixtures that may be in front of the windows. Please just take down fragile or breakable items from in front of windows or off dressers in front of the windows.

For projects that just have outside window cleaning done, it is not necessary for you to be home unless there are screens that come out from the inside. We may have to come inside the house to remove the screens from those windows and then come back in after completion to reinstall the window screens. 

We love pets and children often love to watch us work! Our window cleaning solution is non toxic and safe for all animals and humans.

We are fully insured up to 2 million per occurrence.

We try to work our schedules around inclement weather, but there are times that it is necessary to complete a project even though there may be weather. We offer a 48 hour weather guarantee. If weather of any kind dirties your project after our cleaning we will come back and fix that free of charge. If you prefer us to only clean on a day that is clear we are more than happy to accomodate. 

Yes, all residential window sills and tracks are included when we clean inside and outside. For outside services we clean just the outside portion of the track and sill. 

The time it takes varies greatly depending on how large and dirty each project is. We offer free on site estimates to ensure we accurately project how long your project will take. Our scheduling manager will confirm that time frame when booking your appointment. We have very flexible scheduling and are able to accommodate most time frames.

Chandeliers are cleaned in place and by hand. We do not use drip dry solutions that leave a mess on your floor and streaky results. Every crystal is cleaned by hand to ensure a uniform crisp clean appearance. 

Career at Sapphire

With our company you will:

Starting salary depends on experience. We will also train the right candidates without experience.

Each position requires the individual to handle a lot of personal responsibility, work independently, and show good judgment. Our training program will help you learnhow the job is most efficiently and safely performed, how to do the paperwork, invoicing and collecting, personal time management, personal tool inventory, maintenance, and more. 

You may also drive to and from job sites in a company provided vehicle. This will require a clean and valid Oklahoma Driver’s License.

Enjoy fun, interesting work

Advancement opportunities

Career training opportunities

Enjoyable working atmosphere

Steven Robinson

With a year of service under his belt, Steven has yet to see a challenge he hasn’t been excited to meet. Whether it be a window that seems to be out of reach or a car that won’t start, he’s ready. After a long day at work, he’s ready to relax with pizza and games with his son.

Skylar Cantlin

Skylar really knows how to show our customers that he cares. His fastidious nature only allows for excellence. Skylar is a big fan of Asian food and video games and we are big fans of Skylar.

Ronnie Beyard

Something of a pressure washing savant, Ronnie has been a part of our team since he was 18. He loves a challenge and to get his hands dirty. A true outdoorsman, Ronnie is partial to camping, hunting and fishing.

Michael Scales

Born and raised in Tulsa, Oklahoma, Michael has been an asset to our team for about a year. He is a great team player and is always ready to do an amazing job. When he’s not helping us out, he’s spending time with his family and friends and enjoying home-cooked pot roast and potatoes.

Mario Salinas

Mario has been pressure washing for Sapphire for 3 years now. His attention to detail and passion for his work is unmatched. When Mario isn’t pressure washing, he’s teaching his son how to fish and they take jujitsu classes together.

Mario Montes

As one of Sapphire’s most tenured window cleaners, Mario’s calm and confident demeanor puts our customers at ease. He enjoys playing soccer and video games after a long day of cleaning windows.

Joshua Thompson

As our technician manager, Josh leads effortlessly. He has been with us for 5 years and knows all the ins and outs of Sapphire excellence. Josh paints and builds hyper realistic anime models in his free time and enjoys eating snow crab.

Jimmy Rivera

Hailing from Puerto Rico, Jimmy has been an asset to our team the last year. When he’s not doing great work, he’s playing basketball and video games, and enjoying mofongo, an original Puerto Rican dish.

JD Sellers

JD has been in this industry for 20+ years and even had his own window cleaning company. We have since come together in business and he has become our Quality Assurance Manager. He does a great job at keeping us all in line and entertained with stories from his days as a drummer in a 70’s rock band.

Dylan Pursley

With 10 years of experience under his belt, Dylan is the one you want on your project. He is calm, cool, and collected and always knows exactly how to take care of business. When he isn’t cleaning windows, you can find him in the pool hall or at the fishing hole.

Chaz Rooney

Chaz is one of our star residential window cleaners. With 7 years of experience, not much can phase him. When he’s not making someone’s day at work, he’s moonlighting as a drummer or snacking on honey buns.

Cayden Prock

Cayden has been cleaning windows for about a year now. He’s been a quick study and always has a kind word and smile for our customers. When Cayden’s not cleaning windows, he’s eating tacos and playing basketball.

Anthony Glover

Originally from Wilburton, Oklahoma, Anthony has been a great addition to our team this last year. He works hard and he plays hard by taking long rides on his motorcycle, wrestling with his niece and nephew, and jamming to music.

Alton Everett

Alton has been a favorite with our customers for over 10 years now. With his infectious smile and attention to detail, he’s exactly who you want cleaning your windows. In his free time, you can catch him scoring on the basketball court and eating pizza.

Adam Dodson

Adam is your go to guy for all new Sapphire Services. His dedication to making sure your needs are met are unmatched. Adam knows exactly what it takes to get the job done with almost 30 years of sales experience. If he’s not zipping around town in his Tesla, he’s out at his family’s farm or maybe even (recreationally of course) playing poker.